Exchange Policy

We have an exchange or store credit policy.

Exchange policy is for credit or product. It has a valid period of 30 days from the date of delivery of the product.

The shipping cost to exchange the product or credit will be covered by the customer.

Please note:Returned items must be in 'new' or 'unused' condition and still include their original packaging.

Your exchange will not be accepted if:

  • The item is marked Final Sale on the site
  • Does not have its original wrapper
  • The watch is worn and/or shows wear
  • Is engraved or personalized in any way

If you live within the Mexican Republic and/or abroad, click HERE below to begin your exchange process.

*Once the parcel payment is made , we provide a prepaid shipping label to facilitate the change.