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We have an exchange or store credit policy.
Exchange policy is for credit or product. It has a valid period of 30 days from the date of delivery of the product.
The shipping cost to exchange the product or credit will be covered by the customer.
Please note:Returned items must be in 'new' or 'unused' condition and still include their original packaging.
Your exchange will not be accepted if:
If you live within the Mexican Republic and/or abroad, click HERE below to begin your exchange process.
*Once the parcel payment is made , we provide a prepaid shipping label to facilitate the change.